Modern Heritage Styling | Terms & Conditions
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Privacy Policy

This privacy policy sets out how Modern Heritage Styling uses and protects any information that you give us when using our website, filling out an enquiry form when meeting in person or a contact form on line.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Modern Heritage Styling may change this policy from time to time and will update this page to advise you. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect

We may collect the following information:

  • name
  • contact details including email address
  • demographic information such as postcode, preferences and interests related to your enquiry
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following:

Internal record keeping.

  • to improve our products and services.
  • to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • we may also use your information to contact you for market research purposes by email, phone or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites which may be of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you fill in a form with Modern Heritage Styling but do not want the information used by anybody for direct marketing purposes you should write to us at Bulls Place, Swinderby, Lincoln, LN6 9HN or email us at fran@modernheritagestyling.co.uk
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Bulls Place, Swinderby, Lincoln, LN6 9HN or emailing us at fran@modernheritagestyling.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Terms & Conditions

Nothing in this Contract shall exclude or limit any statutory rights of the Consumer.

 

If any details on your quote or invoices are incorrect then please inform Modern Heritage Styling.

 

Modern Heritage Styling will only accept changes to a booking from the lead name that made the booking.

 

Modern Heritage Styling agrees to hire the goods to the customer for the period of hire stated in the contract. The goods shall at all times remain the property of Modern Heritage Styling. All prices quoted cover hire charges for one day only. Hire for more than one day must be agreed by Modern Heritage Styling, at times additional charges may apply. Modern Heritage Styling will collect all hired items within 48 hours of the event concluding. These items must be available to collect early the morning after the event and must not be removed from the main public areas of the venues (stock rooms are fine but bedrooms are not).

 

A 30% payment of the total hire cost is required as a deposit to reserve the booking on the date of your event, with full payment then due 28 days prior to the event date. All deposits are non refundable and non transferable and relate to the individual items booked on the specific date booked. Once an item is booked out for a client it cannot be booked out to anyone else during that time and could result in loss of business.

 

The final total number of chair covers, sashes, runners, centerpieces and any other venue styling items must be communicated to Modern Heritage Styling 30 days prior to the event.

 

The final invoice is calculated on the final number of items required and must be paid 28 days prior to the event. No refunds will be given should numbers decrease during the final 28 days prior to the event.

Modern Heritage Styling recognizes that in certain circumstances the number of items hired can increase at the last minute. Modern Heritage Styling will allow for slight adjustments to your original estimate subject to availability, however, we cannot guarantee that sudden increases in numbers can always be accommodated.

 

Delivery and collection prices will be detailed in the original quote, the full amount will be included in the final balance invoice, no deposit is necessary.

 

Please note that any cancellation by the customer less than 3 months prior to the event will still require full payment of the monies outstanding. Cancellation before of this time does not require additional payment, however, all paid deposits are non refundable and non transferable. Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of Modern Heritage Styling. Further charges will be added to your account.

 

The laundering of all hired items is included in the price of the service by Modern Heritage Styling. It is recognized that during the course of the event, hired goods could be subject to accidental damage such as staining by foodstuffs, beverages and polish marks. Modern Heritage Styling accept this to be inevitable. However, should our items be subject to irreparable damage or be missing upon collection the customer will be liable for the replacement cost of said items.

Modern Heritage Styling will not be held liable should personal injury, death or venue damage occur during the hire of any of our goods. The hirer will be responsible for ensuring the chair covers and any other goods hired are not tampered with once the room is dressed, to prevent any injury. It is the responsibility of the lead contact to ensure that all hired items are fully covered by their own insurance or the venue insurance with regard to public liability risks and indemnity.

Payment of a booking deposit is deemed as acceptance and understanding of the
above terms and conditions.

These terms of hire shall be subject to English law and the English courts will have jurisdiction in respect of any dispute arising.